Privacy Policy

Last updated: June 6, 2026

Wavlon Lasers Inc. ("Wavlon Lasers", "we", "our", or "us"), headquartered in Toronto, Ontario, Canada, is committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

1. Who We Are

Wavlon Lasers Inc. is an industrial fiber laser cutting machine manufacturer and distributor serving clients across Canada and North America. Our website is located at wavlonlasers.com.

2. Information We Collect

We collect personal information in the following ways:

Information You Provide Directly

• Name, company name, email address, and phone number when you submit a quote request, contact form, or parts inquiry
• Machine interest, material type, and project details provided in inquiry forms
• Communications you send us by email or phone

Information Collected Automatically

• IP address and general geographic location (country/region)
• Browser type, operating system, and device information
• Pages visited, time on site, and referral source
• Cookie identifiers (see our Cookie Policy)

Future Analytics & Advertising (Pending Activation)

We have prepared our website to support Google Analytics 4 and Facebook Pixel. These tools are currently inactive and will only be enabled after your explicit consent via our cookie banner. When activated, they may collect browsing behaviour, ad interactions, and conversion events.

3. How We Use Your Information

• To respond to quote requests, inquiries, and support tickets
• To provide pricing, product specifications, and sales support
• To improve our website, content, and product offerings
• To send relevant follow-up communications (with your consent)
• To comply with legal and regulatory obligations
• To analyse site traffic and marketing performance (with consent)

4. Legal Basis for Processing

We collect and process personal information only with your knowledge and consent, or as otherwise permitted by law. By submitting a form on our website, you consent to the collection and use of your information for the purposes described above. You may withdraw consent at any time by contacting us.

5. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers — our CRM platform (Lovable) and database provider (Supabase) used to manage inquiries. These providers are bound by data processing agreements.
• Analytics providers — Google Analytics and/or Meta (Facebook), only if you have accepted analytics/marketing cookies.
• Legal authorities — if required by law, regulation, or court order.

All third-party providers we use are expected to handle your data in compliance with applicable privacy law.

6. Data Storage and Security

Your data is stored on servers hosted by Supabase (PostgreSQL). Supabase maintains SOC 2 Type II certification and uses encryption at rest and in transit. We retain inquiry data for up to 3 years or until you request deletion, whichever is earlier.

7. Your Rights Under PIPEDA

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent to our use of your personal information
• Request deletion of your personal information (subject to legal retention requirements)
• File a complaint with the Office of the Privacy Commissioner of Canada

8. Cookies

We use cookies to operate our website and, with your consent, to analyse traffic and support marketing. See our full Cookie Policy for details on the types of cookies we use and how to manage your preferences.

9. Children's Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us